About Usthe Mac Support Store

App Store Connect is a suite of tools that allow you to submit and manage your apps for sale on the App Store, distribute beta versions of your app using TestFlight, accept legal agreements, enter your tax and banking information, view analytics, and more. And if you decide to visit the Genius Bar or an Apple Authorised Service Provider, Apple Support can help you find a nearby store, book a reservation and add a pass to Wallet for easy check-in. Note: Some features are only available in selected countries or regions. You are not required to purchase an AppleCare+ plan to use the Apple Support app.

Installation and Configuration
Participants learn to update, upgrade, and reinstall macOS Catalina, then set up and configure macOS on an individual Mac. Participants are introduced to the command-line interface and macOS Recovery.

  • The Apple Consultants Network is made up of independent, local companies offering IT services and solutions based around Apple products for small and medium businesses. Apple Consultants are here to help you identify the best technology for your small or medium business, and to ensure your IT solutions are set up, configured, and supported.
  • The Mac Shop Inc. The Mac Shop Inc. Was established in 2010 to create a convenient, knowledgeable service and support option for Mac users in the Greater Wilmington area. As Mac users ourselves we understand how difficult it can be to find a reliable service and support provider and that is why we are now offering our services to you.

User Accounts
Participants learn to manage user accounts and user home folders. They also learn about macOS security and password management.

File Systems and Storage
Participants learn to manage file systems, storage, encryption, permissions, and file sharing.

Data Management
Participants use hidden items, shortcuts, file archives, metadata, and Spotlight. They also learn to manage system resources and Time Machine.

Apps and Processes
Participants install, manage, and troubleshoot apps, and manage documents.

Network Configuration
Participants manage basic and advanced network settings and troubleshoot network issues.

Network Services
Participants manage network services, host sharing, and a personal firewall.

System Management
Participants manage printers and scanners, then troubleshoot peripherals, startup, and other system issues.

Apple Online Store

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE(800–692–7753).

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753.

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Get Financing for You, Your Business, or Your School

Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Find Authorized Training Providers

Visit the Apple Training website for information on available courses and Apple Authorized Training Providers worldwide.

How to Buy for Business

If you are a business or professional user, visit the Apple Store for Business or call 1–800–854–3680.

Corporate and Government Sales:

  • Apple Enterprise Sales (877) 412–7753
  • Apple Government Sales (877) 418–2573

How to Buy for Education

Mac

If you are a student or teacher, visit the Apple Store for Education or call 1–800–692–7753.

About us the mac support store locator

If you are buying on behalf of an educational institution, visit the Apple Store for Education Institutions or call 1–800–800–2775, 7 days a week from 9 AM to 6 PM central time

Find Apple Authorized Resellers

About Usthe Mac Support Store

Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.

Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.

  • Apple Media Helpline (408) 974–2042
  • Apple Software Upgrade Center (888) 840–8433
  • Reseller Referral (Resellers, Trainers, Consultants) (800) 538–9696

About Us The Mac Support Store Locator

  • Apple Store (Consumer and Education Individuals) (800) MY–APPLE(800–692–7753)

Mexico

  • Apple Store (Consumer and Education Individuals) 001–800–MY–APPLE(001–800–692–7753)
  • Apple Store (Small Business) 001–800–692–7753

Contact Apple Support

Need service or support? Start your request online and we’ll find you a solution.

More Ways to Get Help:

  • U.S. technical support: (800) APL–CARE(800–275–2273)
  • Beats support:
    (800) 442–4000 (U.S.) or see all worldwide support telephone numbers

If you are a customer with a disability and utilize our accessibility features such as VoiceOver or MFi Hearing devices, call (877) 204–3930 for direct access to Apple representatives who are trained in providing support for these services.

Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.

Browse Online Support

Visit the Apple Support site for quick answers, manuals, and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.

Legal

For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.

About Us The Mac Support Store Locations

Corporate Address

Apple
One Apple Park Way
Cupertino, CA 95014
(408) 996–1010

Frequently Requested Info

Apple ID Support

Learn more about getting an Apple ID and its benefits.

AppleCare Products

Store

Find out how to get additional technical support and hardware service options for your Apple products.

Repair and Service

See all your repair and service options based on your product and location.

Apple Support Communities

Give and get help and tips from thousands of other Apple customers.

Repair Status

Quickly and easily get the status of one or all of your repairs.

Job Opportunities

Find current openings, college jobs, internships, and more.

Media and Analyst Info

Get press releases, media contacts, and more.

Email Subscriptions

Update your email address or change your subscription status.

User Groups

Mix and mingle with other Apple Users in your area.

Feedback

Tell us how we’re doing. Select the appropriate feedback option (we read everything, but can’t always respond):